Being ambivalent to change is the rule, not an exception. Ambivalence means that the person has arguments for and against change, almost simultaneously. It is important that the person shows that they are ready to talk about this.
Ask the person to list both the disadvantages continuing to live this way and the benefits of making a change.
Key questions to further explore ambivalence:
- I'm curious, is it okay if I ask you about ...? (Ask for permission)
- What are the disadvantages of continuing to live as you are now?
- What are the benefits of making a change?
People shouldn’t be talking just about what’s good about a situation.That will not give them time to explore the benefits of a change.
Are you thinking of making a change? Maybe it's something you’ve wanted for a long time, or something that you occasionally think that you should get started. Try to explore your own ambivalence by listing both the disadvantages of continuing to live as you do now and the benefits of making a change.
Tired of waiting for the next lesson?
Read next lesson straight away by upgrading to premium today.Upgrade to premium Sign in
How do deal with resistance using Motivational Interview
Conversations are a central part of most professions. Whether you work in the public or private sector as a manager or as an employee, you'll have to converse with people whose motivation might be low.
My aim with this course is to equip you with tools based on a method called Motivational Interviewing (MI). We will touch on some theoretical aspects of the method, but focus mostly on practical exercises where you, as a leader, will learn how to make a big difference in a conversation.
Motivational interviewing is a collaborative conversation method that aims to strengthen a person's own motivation and commitment to change. The method's primary purpose is to motivate someone, rather than to be therapeutic. It has, therefore, more suitable applications than:
- Evaluation talks with your team
- Conversations aiming to motivate people who participate in a treatment program
My name is Liria Ortiz, MD, psychologist and certified psychotherapist, supervisor and specialist in clinical psychology and a member of the MINT (Motivational Interviewing Network of Trainers). I teach Motivational Interviewing, write books and conduct therapy.
Enter your email address in the box below and then you will start on your journey to become a better conversation leader.