At the end of the implementation process or just after its completion, depending on the project plan, a system training is held. The training models vary but if the system is easy to use it may be enough to only train those who will administer the system. These administrators can in their turn train and support the end users within the organisation. Some suppliers only provide support to certified administrators. 

Please read my colleague Emma’s best tips on training here!

Next time we’ll talk about deploying the system!

Ellen Widmark

Verismo Systems